How Are Enamel Pins Made?
Enamel pins are created by designing the idea in vector format with Pantone colors, and sending it to the manufacturer to get a quote. Once approved, it goes into production (pending sample approval by me) where they create a metal mold to use to mass produce the pin design. The mold is then used to cast the enamel pins, traditionally with a nickle base and then plated according to your preferences (aka silver, gold, dyed, etc.) The enamel color is mixed by hand to match the Pantone colors that were on the proof, then it is filled in and baked. This step is the step with the most room for deviation from the proof, since the colors are mixed by hand, and then baked. Both parts of the process can create shade differences in the color once it is completely baked. If the pin is “hard enamel” it is ground down to a smooth surface. If it is “soft enamel” then you can add an epoxy coating to it to make it smooth. Backing pin(s) are attached to the enamel pin and they are given rubber clutches, bagged, and sent out to the creator.
Last updated: January 19, 2024 16:19
Who Makes Your Enamel Pins?
They are made by two different factories overseas due to regulations on enamel pin casting machines on USA soil, GSJJ and DH-Crafts. I choose between the two of them depending on the type of enamel pin I am making since each of them have their own strengths and weaknesses. All two factories have been previously used and vetted by me, and should not have any problems with fulfillment with this project since I have made multiple pins with both.
Last updated: January 19, 2024 16:19
What is the Timeline for the Project?
The approximate timeline for the entire project should take until around October of 2024. This is dependent on the speed of my manufacturers, shipping, fund availability, any mistakes, emergencies, etc. Should there be any delays either with production or fulfillment, we will provide updates to keep everyone informed.
Last updated: July 20, 2024 16:52
What if I Miss Item(s) I Want To Add-On After the Campaign is Over?
You can most definitely do so, when the surveys go out to collect your information you can add on additional product!
Last updated: January 19, 2024 16:20
How Will the Rewards Be Sent Out?
All rewards will be sent out via tracked shipping in either a bubble mailer or a box depending on the size of your pledge with a thank you card. If you purchase a digital-only reward then it will be provided via email.
Last updated: January 19, 2024 15:46
How Will the Funds Be Allocated?
For this project, the funds will go towards the production of the products, shipment materials, and shipping costs. From those initial funds there will be fees taken out for card processing fees and backerkit fees prior to it being sent to me. Any funds leftover once the products are made will be allocated into our small business for additional projects.
Last updated: January 19, 2024 16:13
How Often Do You Update?
We try to update as frequently as the project allows. If there is a new photo, new samples, a change, and/or a delay, we will be sure to communicate it to you in a timely manner. If you do not hear from us, it is only because there has not been an update with production during that time.
Last updated: January 19, 2024 16:15
What is Your Refund Policy?
All items, physical and digital, are non-refundable. This campaign has all information, item(s), policies, and costs upfront so there should be no surprises. Back this campaign with this in mind.
Last updated: January 19, 2024 16:19
How Do I Contact You?
You can reach us on any social media platform, as well as via email. Typically we try and respond within 48 business hours. Our tag handle is @rawrendesigns on every platform, and our email is [email protected]
Last updated: January 19, 2024 16:20
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.